INFORMATION FOR VISITORS
Privacy policy
How data is handled when you use this website.
Updated on 28 October 2026Who this notice applies to
This notice covers the website of Restaurant Lumbardhi, Deçan, Kosovo. For privacy questions or requests, contact the restaurant on +383 44 246 883. The full identity of the registered entity and its postal address are still being verified; this notice will be completed with these details.
What happens when you visit the website
The website shows the menu, photos, videos and contact details. There are no forms, online bookings or payments, customer registration, marketing newsletter or analytics tools added by the restaurant.
Technical data
To display and protect the website, the hosting provider (Cloudflare) may process your IP address, browser information, the time of the request and technical logs. The purpose is to provide the website, keep it secure and resolve technical problems.
Calls and WhatsApp
The website does not collect personal data through forms. The call and WhatsApp buttons open the phone app or WhatsApp on your device. What you say or write to the restaurant, you share with it directly, and the restaurant uses it only to reply to you and to organise your visit. Do not send identity documents or card details.
External services
Photos, videos and fonts are served from this website. Links to WhatsApp, Google Maps, Instagram and Facebook open external services only when you choose them. Processing by those services is governed by their own policies. No maps or social media posts are embedded in the website.
Retention
The website does not store visitors' personal data. WhatsApp messages remain in the restaurant's WhatsApp chats and in yours. Cloudflare and Meta (WhatsApp) may also process data outside Kosovo, under their own terms. Retention periods for technical logs depend on the hosting provider.
Rights and requests
Subject to the conditions of the applicable law, you may request access to, correction or deletion of your data, restriction of or objection to its processing, and data portability. Where processing is based on consent, you may withdraw that consent. To exercise a right, contact the restaurant; reasonable verification of your identity may be required. You may also lodge a complaint with the Information and Privacy Agency in Kosovo.
Updates
The date at the top shows the most recent update. This notice will be reviewed when the services, the way data is collected or the contact details change.
Official information: Information and Privacy Agency (Kosovo) and Law No. 06/L-082.